How important are members?
Member support provides the financial resources needed for the programs you enjoy most from CapRadio. And your gift makes a big difference! Member support provides about 70% of our operating budget.
Is my gift to Capital Public Radio tax deductible?
It could be! Capital Public Radio is a 501(c)3 organization, with tax ID 68-0223271. Your contribution could be tax-deductible after subtracting the value of any thank-you gifts you receive.
How long will it take for my thank you gift to arrive?
You should expect to receive your thank you gift 6-8 weeks after making your contribution, or after requesting it from Member Services.
How will I know if I’ve won a drawing?
Winners will be contacted by phone or email, when their name has been drawn. You can also see winners listed on the website.
Can I login to capradio.org to update my address, see my gift status or my email preferences?
Not yet. We would like to expand our site to include these functionalities, however in the meantime, please send an email to [email protected].
I’ve moved/changed my name or contact information. How do I give you my new information?
Email your new contact information to [email protected].
I’m already a donor. How do I renew my existing membership and prevent having duplicate accounts with you?
We will match the information you provide with your donation to the information we already have for you, and apply the donation to your existing member record. If there are changes to your contact information, you can note that in comments box of the online donation form.
I already sent in my renewal donation, but I received another renewal notice. Did you receive my donation?
Your donation and our renewal request letter likely crossed in the mail. A thank-you letter will be sent, but if you’d like a confirmation in the meantime, send an email to [email protected].
How do I make sure that this donation renews my membership for another year?
This happens automatically if your membership is due to be renewed, but you can also put a note in the Comment box of the online donation form.
I received a renewal notice, but it doesn’t say when my membership expires.
If the letter is asking for your membership renewal, your expiration is close to expiring or has expired. If you do send your donation a couple months early, your membership will be extended a full 12 months from your current membership expiration date.
How do I get the NPR+ Podcast Bundle?
For access the NPR+ podcast bundle, make a recurring donation of $8/month or more and we will send you a login link. If you have questions about your access, you can reach us at [email protected]. Learn more at capradio.plus.npr.org.
Sustaining and Evergreen Member FAQs
What is a monthly sustaining member?
A monthly sustaining member (or “sustainer”) is a member that has an ongoing monthly gift to CapRadio. Their membership stays current and their gift provides steady reliable support for the programs they love.
What is unique about an Evergreen sustainer?
Evergreen sustainers provide CapRadio with their bank routing and account information for the processing of their donations, which avoids credit or debit card fees. Other sustainers have their donations processed through a credit or debit card.
But, my debit card draws from my bank account. Shouldn’t it work as a monthly Evergreen gift?
See the Visa or Mastercard symbol on your debit card? We pay those companies to process your monthly donation. But if we use your bank routing and account information, we do not pay a processing fee for your monthly donation. That means more of your donation directly supports the programs you count on.
Is CapRadio really asking me to sign up for an ongoing monthly gift?
Yes! You might be surprised to know that more than 2/3 of CapRadio’s members give monthly. It helps us plan our budget and invest confidently in the music and news that matters to you.
I donate monthly. May I get a thank you gift?
Sustainers can request their annual thank you gift by contacting Member Services at [email protected] or (916) 278-8900 (Weekdays 9 a.m. - 4:30 p.m.). We’ll also email you during member fund drives to alert to special thank you gifts available at that time.
How do I change the bank information for my monthly Evergreen donations?
Fill out the online donation update form, using your new bank routing number and account number. In the comment box of the donation form, note that you are providing new payment information for your existing monthly Evergreen donations. You can also mail a voided check to:
CapRadio Membership, 7055 Folsom Blvd, Sacramento, CA 95826
Where can I mail a check?
Please mail your contribution to our bank's secure lock box in Los Angeles. (But don't worry, we're still here in Sacramento to take your calls and broadcast your programs.)
CapRadio, PO Box 842929, Los Angeles CA 90084-2929
Can I use a deposit slip to set up my Evergreen donation?
No. You’ll need your bank routing and account number, which can be seen on your checks, or is available from your bank. The routing number on deposit slips is different than what appears on checks.
How do I change the payment method for my monthly donations?
Fill out the online donation update form, using your new card information. In the comment box of the donation form, you can note that you are updating the payment information for your existing monthly donation. (Please know that you are starting a replacement donation, therefore if your monthly donation has already been processed for this month, you will notice a second contribution for the month. The following month you will only see one donation process.)
When is my monthly donation processed each month?
This varies from donor to donor. Please contact us at [email protected] and we will look up your payment date for you.
Have another question?
Contact Member Services. We’re available Monday through Friday, 9 a.m. to 4:30 p.m. at (916) 278-8900 or Email Membership
Interested in making a planned gift?
Including CapRadio in your will or estate plans can ensure we'll be here to serve the next generation. Please contact Jennifer Halm at (916) 278-8975, or [email protected]
