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Sacramento Sheriff's Department Gets New Dispatch Center

Bob Moffitt / Capital Public Radio

Sacramento Sheriff's dispatcher, Tamika Wright, works at the new facilities.

Bob Moffitt / Capital Public Radio

The next time you use your cell phone to make a 9-1-1 call to the Sacramento County Sheriff's Department, it won't have to be relayed  by the CHP. The department has spent $18 million for a new dispatch center.

The department spent $9 million on new technology and operating systems.

Sheriff Scott Jones says the department's technology was so old it could no longer be supported.

"They often had to go to other 9-1-1 call center graveyards that were already updated to try and find pieces and equipment to be able to accommodate our repairs.

Construction cost $5 million. The new center has twice the number of work stations as the old building on G Street.

Tamika Wright is a dispatcher. She says each work station is adjustable which allows employees to sit or stand comfortably.  

"Oh my god, breath of fresh air, I mean these quarters are beautiful. We have open windows, natural light coming in. "

The department has 10 vacancies in its communications department and is recruiting to fill them now.

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