The DMV's Jessica Gonzalez says the cause of the computer glitch isn't yet known, but she said future problems aren't anticipated. She says outages are not a regular occurrence
Gonzalez says the department's online services were not affected by the outages.
“We have over 20 services online. You can renew your driver’s license, renew your registration,” Gonzalez says. “So we really do want to urge our customers to use those online services.”
The DMV has 170 field offices throughout the state. Gonzalez says some offices serve between 500 and 800 people a day.
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