Wait times at the DMV office in Reno had been 45 minutes on average. But in January they jumped to more than 80 minutes. Some customers say they’ve waited for three hours.
The reasons for the delays in service include new driver authorization cards for illegal immigrants, new applications for licenses that are good for eight years instead of four, and new medical requirements for commercial drivers.
To address increased wait times, the Nevada DMV’s David Fierro says, starting in March, the Reno office will test a telephone system that will notify people when their appointment is about to come up.
“And so the whole time they are waiting they won’t have to be at the office and the system will then communicate with them and let them know when they have to come in because their number is about to come up,” explains Fierro.
Fierro says a similar system has been used in amusement parks and the medical industry and is now being applied to DMVs nationwide.
If the system works in Reno, it will be rolled out across Nevada.
The Great Reno Balloon Race is one of the largest hot air balloon events in the world. This year, nearly 90 skilled balloonists took to the skies, hoping for a share of the $11,000 prize.
(AP) - In hopes of restricting the oversaturation of downtown, the Reno City Council has voted to place a moratorium on new strip clubs throughout the city for one year.
The National Weather Service in Reno is warning of flash flooding in the Reno and Truckee areas until 5:15 p.m. The weather service is reporting severe thunderstorms and hail.
(AP) - Flash flooding again closed roads and highways along the Sierra's eastern front on Thursday as thunderstorms dumped heavy rain from north of Reno to south of Carson City for the third day in a row.
The National Weather Service has issued a flash flood warning until 6:30 p.m. Monday for the Dayton and Stagecoach areas of northern Nevada.