Wait times at the DMV office in Reno had been 45 minutes on average. But in January they jumped to more than 80 minutes. Some customers say they’ve waited for three hours.
The reasons for the delays in service include new driver authorization cards for illegal immigrants, new applications for licenses that are good for eight years instead of four, and new medical requirements for commercial drivers.
To address increased wait times, the Nevada DMV’s David Fierro says, starting in March, the Reno office will test a telephone system that will notify people when their appointment is about to come up.
“And so the whole time they are waiting they won’t have to be at the office and the system will then communicate with them and let them know when they have to come in because their number is about to come up,” explains Fierro.
Fierro says a similar system has been used in amusement parks and the medical industry and is now being applied to DMVs nationwide.
If the system works in Reno, it will be rolled out across Nevada.
The first life-sized skeletal replica of ancient fish-lizard has been installed in a Reno museum. The Discovery Museum in Reno is the new permanent home of the first-known skeletal replica of an ancient fish-like lizard.
The filing period for the race for Mayor in Reno officially opened Monday. More candidates than expected are already in the race.
The Lake Tahoe area has just recorded its wettest February in 14 years, according to the National Weather Service in Reno. But winter precipitation is still just above half of normal.
Gambling with debit cards is now a reality in Nevada and will soon be in California.
New data show significant achievement gaps among students in Reno and administrators are trying to start a public conversation to solve the problem.