Members of Covered California's board of directors also questioned whether spending millions of dollars to ramp up a marketing campaign was the right approach while systemic problems persist with the health exchange.
At the board's meeting yesterday, consumer advocacy groups and insurance agents cited continued long wait times on the exchange's telephone call centers. They say there are numerous problems with the online enrollment site and multi-week lag times in getting paperwork to insurance companies.
Sen. Norma Torres, speaking on behalf of the legislative Latino Caucus, said Latinos face numerous obstacles to enrolling, but marketing is not one.
(AP) - California Insurance Commissioner Dave Jones says he has "some significant skepticism" about the benefits of Anthem Inc.'s proposed acquisition of rival insurer Cigna Corp.
(AP) - California's inspector general is giving a failing grade to medical care at a fourth prison as the state tries to regain responsibility after a decade of federal control.
(AP) - A new government report on health insurance has implications for the presidential campaign.
(AP) - Covered California says more than 425,000 people signed up for private health insurance coverage during the third enrollment period under President Barack Obama's health care law.
State Controller Betty Yee says California's unfunded liability for retiree health and dental benefits has grown to $74 billion.