Wait times at the DMV office in Reno had been 45 minutes on average. But in January they jumped to more than 80 minutes. Some customers say they’ve waited for three hours.
The reasons for the delays in service include new driver authorization cards for illegal immigrants, new applications for licenses that are good for eight years instead of four, and new medical requirements for commercial drivers.
To address increased wait times, the Nevada DMV’s David Fierro says, starting in March, the Reno office will test a telephone system that will notify people when their appointment is about to come up.
“And so the whole time they are waiting they won’t have to be at the office and the system will then communicate with them and let them know when they have to come in because their number is about to come up,” explains Fierro.
Fierro says a similar system has been used in amusement parks and the medical industry and is now being applied to DMVs nationwide.
If the system works in Reno, it will be rolled out across Nevada.
Reno’s housing affordability crisis is leading to encampments that add waste to the Truckee River. Now the city is turning to private contractors to clean it up, but homeless advocates want other solutions for addressing the root of the problem.
Scientists are partnering with kids to help catch snowflakes. Their goal? Working with students to study what crystals can tell us about snow, the weather and how climate change impacts our water supply.
(AP) — Nevada Attorney General Adam Laxalt urged fellow Republicans in Reno on Thursday to rally around his gubernatorial campaign as the best way to fend off what he described as overzealous, California-style regulations.
A new list of 123 U.S. metro areas where home buyers are most likely to move in the fourth quarter puts Reno at No. 8 and Sacramento at 46. The list is based on the number of home mortgage applications filed between July and September.
Windy, dry conditions that have raised the threat of wildfires in Nevada has prompted the National Weather Service to issue a red flag warning for most of the northern half of the state into Tuesday.
CapRadio provides a trusted source of news because of you. As a nonprofit organization, donations from people like you sustain the journalism that allows us to discover stories that are important to our audience. If you believe in what we do and support our mission, please donate today.