Members of Covered California's board of directors also questioned whether spending millions of dollars to ramp up a marketing campaign was the right approach while systemic problems persist with the health exchange.
At the board's meeting yesterday, consumer advocacy groups and insurance agents cited continued long wait times on the exchange's telephone call centers. They say there are numerous problems with the online enrollment site and multi-week lag times in getting paperwork to insurance companies.
Sen. Norma Torres, speaking on behalf of the legislative Latino Caucus, said Latinos face numerous obstacles to enrolling, but marketing is not one.
Related Stories
Covered California Premiums To Rise Nearly 9 Percent
July 19, 2018Premiums in California’s individual marketplace will increase for the fifth consecutive year, due in part to federal changes and a predicted departure of healthy consumers.
Spanish-Speaking Doctors Hope To Build Trust At New Downtown Sacramento Medical Center
July 16, 2018Kaiser Permanente’s "Salud en Español" clinic is part of a wider effort to increase culturally appropriate services for Latino residents, who are at high risk for diabetes and hypertension but are less likely than white patients to go to the doctor.
No Major Bump For Medi-Cal, Covered California in Governor’s Revise Despite Push From Lawmakers
May 11, 2018Gov. Jerry Brown opted not to include major investments in public health insurance programs in his budget revision on Friday, citing a preference for one-time spending measures over long-term commitments.
Covered California Sees Slight Drop In Renewals
February 7, 2018Enrollment in Covered California dropped slightly this year. Numbers out today show 1.5 million people enrolled for 2018. That's down about two percent from the previous year. A drop in renewals offset gains in new enrollees.
What's In Your McMuffin? New Study Looks at Fast Food and Antibiotics
September 28, 2017There's a big public health push to stop pumping livestock with antibiotics. A new report looks at which fast food chains are being choosy about their meat.
CapRadio provides a trusted source of news because of you. As a nonprofit organization, donations from people like you sustain the journalism that allows us to discover stories that are important to our audience. If you believe in what we do and support our mission, please donate today.
