Skip to content
CapRadio

CapRadio

signal status listen live donate
listen live donate signal status
listen live donate signal status
  • News
    • topics
    • State Government
    • Environment
    • Health Care
    • Race and Equity
    • Business
    • Arts and Lifestyle
    • Food and Sustainability
    • PolitiFact California
  • Music
    • genres
    • Classical
    • Jazz
    • Eclectic
    • Daily Playlist
  • Programs + Podcasts
    • news
    • Morning Edition
    • All Things Considered
    • Marketplace
    • Insight With Vicki Gonzalez
    • music
    • Acid Jazz
    • At the Opera
    • Classical Music
    • Connections
    • Excellence in Jazz
    • Hey, Listen!
    • K-ZAP on CapRadio
    • Mick Martin's Blues Party
    • Programs A-Z
    • Podcast Directory
  • Schedules
    • News
    • Music
    • ClassicalStream
    • JazzStream
    • Weekly Schedule
    • Daily Playlist
  • Community
    • Events Calendar
    • CapRadio Garden
    • CapRadio Reads
    • Ticket Giveaways
  • Support
    • Evergreen Gift
    • One-Time Gift
    • Corporate Support
    • Vehicle Donation
    • Stock Gift
    • Legacy Gift
    • Endowment Gift
    • Benefits
    • Member FAQ
    • e‑Newsletter
    • Drawing Winners
    • Thank You Gifts
  • About Us
  • Contact Us
  • Close Menu
 We Get Support From:
Become a Supporter 
 We Get Support From:
Become a Supporter 
  • State Government
  •  

Franchise Tax Board Extends Hours After Technical Problems Block Calls

  •  Ben Adler 
Tuesday, April 14, 2015 | Sacramento, CA
Screenshot of www.ftb.ca.gov pulled by Ben Adler / Capital Public Radio

A screenshot of the Franchise Tax Board's website Tuesday morning. The FTB says it fixed its call center issue Monday but did not update its website until Tuesday.

Screenshot of www.ftb.ca.gov pulled by Ben Adler / Capital Public Radio

Tax day is almost here – and California’s Franchise Tax Board is extending its call center and field office hours Tuesday and Wednesday.

That’s because technical difficulties with the state’s call center provider gave many callers busy signals for much of the day Monday.

“We were all cringing yesterday, as we know it’s crunch time for a lot of people, and there’s a lot of demand to get last-minute information,” says the FTB’s Denise Azimi. “But the good news is, I just tested our 800 line this morning, and I got through in about 30 seconds.”

Azimi says the call center will stay open until 9 p.m. through Tax Day, and field offices in several major cities will close at 7 p.m.

As of Tuesday morning, nearly 12 million Californians had filed their returns. The FTB expects four million more to file by April 15.


Follow us for more stories like this

CapRadio provides a trusted source of news because of you.  As a nonprofit organization, donations from people like you sustain the journalism that allows us to discover stories that are important to our audience. If you believe in what we do and support our mission, please donate today.

Donate Today  

    Related Stories

  • Andrew Nixon / Capital Public Radio

    California Franchise Tax Board Ready For Tax Day

    Wednesday, April 15, 2015
    California’s Franchise Tax Board expects to receive 16 million state income tax returns this year – including millions of them on Wednesday, the annual April 15 filing deadline.

Ben Adler

Director of Programming and Audience Development

Director of Programming and Audience Development Ben Adler first became a public radio listener in the car on his way to preschool — though not necessarily by choice.  Read Full Bio 

Coronavirus Newsletter

Get answers to your questions, the latest updates and easy access to the resources you need, delivered to your inbox.

 

Want to know what to expect? Here's a recent newsletter.

Thanks for subscribing!

We'll send you weekly emails so you can stay informed about the coronavirus in California.

Browse all newsletters

More State Government Stories

Illustration by Miguel Gutierrez Jr., CalMatters; iStock

The Great Culling: Which California bills did legislators kill?

May 20, 2022

California 2022 primary voter FAQ

May 19, 2022

AP Photo/Rich Pedroncelli and courtesy of Rafa Garcia

Three Democrats square off to represent Sacramento in the state Senate

May 23, 2022

Most Viewed

Top California Democrats in a stalemate over gas rebates

U.S. Sen. Alex Padilla will appear on California’s June primary ballot twice. Here’s why.

Downtown Sacramento shooting: What we know and latest updates

'Top Gun: Maverick' is ridiculous. It's also ridiculously entertaining

Three Democrats square off to represent Sacramento in the state Senate

We Get Support From:
Become a Supporter

Most Viewed

Top California Democrats in a stalemate over gas rebates

U.S. Sen. Alex Padilla will appear on California’s June primary ballot twice. Here’s why.

Downtown Sacramento shooting: What we know and latest updates

'Top Gun: Maverick' is ridiculous. It's also ridiculously entertaining

Three Democrats square off to represent Sacramento in the state Senate

Back to Top

  • CapRadio

    7055 Folsom Boulevard
    Sacramento, CA 95826-2625

    • (916) 278-8900
    • Toll-free (877) 480-5900
    • Email Us
    • Submit a News Tip
  • Contact Us

  • About Us

    • Contact Us / Feedback
    • Coverage
    • Directions
    • Careers & Internships
    • Mission / Vision / Core Values
    • Press
    • Staff Directory
    • Board of Directors
  • Listening Options

    • Mobile App
    • On Air Schedules
    • Smart Speakers
    • Playlist
    • Podcasts
    • RSS
  • Connect With Us

    •  Facebook
    •  Twitter
    •  Instagram
    •  YouTube
  • Donate

  • Listen

  • Newsletters

CapRadio stations are licensed to California State University, Sacramento. © 2022, Capital Public Radio. All Rights Reserved. Privacy Policy | Website Feedback FCC Public Files: KXJZ KKTO KUOP KQNC KXPR KXSR KXJS. For assistance accessing our public files, please call 916-278-8900 or email us.