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Listeners Share Their Health Exchange Experiences

Wednesday, December 4, 2013

Fourteen states and Washington D.C. have their own health insurance exchanges. Some of the state websites continue to have technical glitches, as does the federal HealthCare.gov website. We asked our listeners how easy it was for them to sign up.

David Haseltine of Portland, Oregon, is 27-years-old. He had some problems signing up on the state health exchange website and is now waiting to hear if he’s approved for Medicaid.

Franklin Garland of Hillsborough, N.C., says it only took 15 minutes for he and his wife, who own a small business together, to register for health insurance on North Carolina’s health exchange website, which is run by the federal government.

Correction: This story has been updated to reflect the fact North Carolina’s health exchange website is run by the federal government.


  • David Haseltine, 27-year-old Portland, Oregon, resident.
  • Franklin Garland, resident of Hillsborough, N.C., who owns a small business with his wife.
Copyright 2018 NPR. To see more, visit http://www.npr.org/.

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