Member Services Coordinator

Posted: Thursday, March 13, 2014

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Title:  Senior Member Services Coordinator                                 

Department:  Development

Status:  Full-Time, Non-Exempt

Reports To:  Member Services Director

Posting Date:  March 13, 2014

End Date:  Open until filled

 

Summary

Capital Public Radio seeks a full-time Senior Member Services Coordinator to provide support for 32,000+ members.  This is a senior position within the Membership Department. Daily activities include taking member calls, processing donations, writing member correspondence and mid-level donor cultivation.  Additional activities include data management and analysis, training and supervising volunteers, and editing the monthly donor e-newsletter.

 

Qualifications

The ideal candidate will have a minimum two years nonprofit development or membership experience and a 4-year degree or equivalent work experience.  Candidate must feel comfortable running database queries and exports, performing Microsoft Word mail merges,  and be a willing learner.  Experience with membership and gift tracking databases, strong customer service skills, donor cultivation skills, and a desire to work in a team environment required.  Experience with Raiser’s Edge database preferred.

 

Apply

Submit cover letter, resume, reference list and compensation requirements to:

Human Resources
Capital Public Radio
7055 Folsom Blvd.
Sacramento, CA 95826

careers@capradio.org   Fax 916-278-8989 

Capital Public Radio is an equal opportunity employer.