Member Services Coordinator
Title: Senior Member Services Coordinator
Status: Full-Time, Non-Exempt
Reports To: Member Services Director
Posting Date: March 13, 2014
End Date: Open until filled
Capital Public Radio seeks a full-time Senior Member Services Coordinator to provide support for 32,000+ members. This is a senior position within the Membership Department. Daily activities include taking member calls, processing donations, writing member correspondence and mid-level donor cultivation. Additional activities include data management and analysis, training and supervising volunteers, and editing the monthly donor e-newsletter.
The ideal candidate will have a minimum two years nonprofit development or membership experience and a 4-year degree or equivalent work experience. Candidate must feel comfortable running database queries and exports, performing Microsoft Word mail merges, and be a willing learner. Experience with membership and gift tracking databases, strong customer service skills, donor cultivation skills, and a desire to work in a team environment required. Experience with Raiser’s Edge database preferred.
Submit cover letter, resume, reference list and compensation requirements to:
Capital Public Radio
7055 Folsom Blvd.
Sacramento, CA 95826
firstname.lastname@example.org Fax 916-278-8989
Capital Public Radio is an equal opportunity employer.